cant install wiresock vpn client

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  • #13037
    alibd
    Participant

      when i am trying to install the wiresock vpn client it failed with the setup ended prematurely

      i am using windows 10

      • This topic was modified 3 weeks, 1 day ago by alibd.
      #13044
      Vadim Smirnov
      Keymaster

        Could you please collect the MSI log? Here’s a step-by-step guide to enable logging for an MSI installation:

        1. Open a command prompt. This can be done by searching for cmd in the Windows search bar and selecting “Command Prompt”.

        2. In the command prompt, navigate to the directory where the MSI file is located using the cd command. For example, if your MSI file is in the Downloads folder, you could type cd Downloads.

        3. Once you’re in the correct directory, enter the following command to start the installation and simultaneously enable logging:

        msiexec /i NameOfYourInstaller.msi /l*v MyLog.txt

        Replace NameOfYourInstaller.msi with the name of your MSI file, and MyLog.txt with the name you want for your log file.

        4. Press Enter to run the command. The installation will proceed and a log of the installation will be created in the same directory under the name you specified.

        The /l*v option in the command enables verbose logging. This records all actions that are taken during the installation, making it easier to identify any issues that may arise.

        Please remember that the generated logs might contain sensitive information, so handle and share them carefully.

        #13048
        alibd
        Participant

          thanks for responding

          here is the log

          –REMOVED–

          • This reply was modified 2 weeks, 6 days ago by alibd.
          • This reply was modified 2 weeks, 6 days ago by alibd.
          • This reply was modified 2 weeks, 6 days ago by alibd.
          • This reply was modified 2 weeks, 5 days ago by Vadim Smirnov.
          #13053
          Vadim Smirnov
          Keymaster

            The key part is below:

            WixQuietExec64: Trying to install nt_ndiswgc ...
            WixQuietExec64:
            
            WixQuietExec64: ... C:\Program Files\WireSock VPN Client\drivers\ndiswgc_lwf.inf was copied to C:\WINDOWS\INF\oem142.inf.
            WixQuietExec64:
            
            WixQuietExec64: ... failed. Error code: 0x80070005.
            WixQuietExec64:
            
            WixQuietExec64: Error 0x80070005: Command line returned an error.
            WixQuietExec64: Error 0x80070005: QuietExec64 Failed
            WixQuietExec64: Error 0x80070005: Failed in ExecCommon method

            It appears you may not have the necessary permissions to install the driver.

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