Server Rebooting-Questions for Development Team

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  • #4910
    imagewiz
    Participant

      Hi..
      I have a several questions for the developers of NeT Firewall, and this has everything to do with my last post “Server Rebooting-NeT Firewall”. It appears that either I am the only W2K user of NeT Firewall or no one else is experiencing the same problem.
      As described in my previous post, after installing Net Firewall my server began rebooting, the only entry I get in my the log files is the 6008 error. The Server unexpectedly shut down, although enabled I am not getting a dump file created for this shutdown.
      The server is running under a full load now with Net Firewall still disabled.
      I have not had a shutdown and reboot since disabling the application.
      This morning I decided to try to enable the Net Firewall again, just for peace of mind and it is generally one of my slowest periods.
      I restarted the firewall and it only took about five minutes to shut down and reboot the server.
      Q. Has the Net Firewall been thoroughly tested on W2K Advanced Server?
      Q. Is Net Firewall still in beta, and if so is the development of the application being aggressively pursued, or is it considered a “stable version”? I am running version 2.2.1, which has the updated password protection.
      Q. I am running F-Prot Anti Virus, a virus scanning agent, that I have been able to successfully employ as the agent engine for Imail Server 8.1, has the software been tested running with F-Prot, although this is a not a packet filtering application, and should not effect Net Firewall.
      Q. The only other means of Internet security I employ is TCP/IP filtering, does this have any effect on the stability or is it a possibility that employing TCP/IP filtering can create this problem?
      I have also tried disabling logging, running with ICMP port blocking for incoming and outgoing echo requests, and disabling ICMP port blocking for the same.
      Thank you in advance for any help concerning these questions.
      Rich

      #5710
      Vadim Smirnov
      Keymaster

        >Q. Has the Net Firewall been thoroughly tested on W2K Advanced Server?

        Yes, it was. However, I should note that even thorough testing can’t cover all possible hardware/software configurations. It was even specially tested during 12 hours under heavy network load (using WAPT) trying to reproduce the problem you had. Regretfully with no result.

        >Q. Is Net Firewall still in beta, and if so is the development of the application being aggressively pursued, or is it >considered a “stable version”? I am running version 2.2.1, which has the updated password protection.

        It is stable and I have it running constantly on the few my own systems without having any problems like you described.

        >Q. I am running F-Prot Anti Virus, a virus scanning agent, that I have been able to successfully employ as the agent >engine for Imail Server 8.1, has the software been tested running with F-Prot, although this is a not a packet filtering >application, and should not effect Net Firewall.

        It’s hardly possible to test any product with all software available worldwide. One question, had you ever install other firewalls? If yes, are you sure that they were completely uninstalled? Some of firewalls forget or fail to remove their kernel components what can be followed by a certain conflicts.

        >Q. The only other means of Internet security I employ is TCP/IP filtering, does this have any effect on the stability or >is it a possibility that employing TCP/IP filtering can create this problem?

        NeT Firewall has not any known problems with MS native TCP/IP filtering, so it’s not an issue.

        We are still trying to reproduce the problem you have, if you can provide more details about your system (hardware/software configuration, HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices export and etc..) we would appreciate it.

        #5711
        imagewiz
        Participant

          Hi..
          Thank you for your response.
          The system is as follows:
          Dual Intel Pentium III 1GHz CPUs, 1GB PC133Mhz memory, DUAL 80GB ATA100 7200 RPM Drives, Dual Intel 10/100BT PCI NIC, Gigabyte’s GA-6VTXDR-C Motherboard.
          The OS is a freshly installed (1month) Windows 2000 Advanced Server-SP4, with all security patches. I am also running MS SQL 2000 – SP3a.
          I have never installed a software firewall, as with my last collocation provider was behind their hardware firewall.
          The list of installed software is.
          1. Handy Backup Pro – Novasoft, Inc. – http://www.handybackup.com/novosoft.shtml
          2. Serv-U FTP – Rhino Software – http://www.serv-u.com/
          3. Imail Server – 8.1 – IPSwitch – http://www.ipswitch.com/
          4. AS Perl 5.8
          5. Persists AspEmail V.5 – http://www.aspemail.com/
          6. F-Prot Anti Virus – V 3.16b – http://www.f-prot.com/products/corporate_users/win/
          7. ImageMagick – V 5.5.7 Q8
          8. Port 80 – Server Mask – http://www.port80software.com/
          9. DU Meter – http://www.dumeter.com/
          10. Winzip – V 9.0 SR-1

          Please verify that all you require is the registry export of HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices, and I will zip it up and email it to you.

          Thank you

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